Back to home

Client reviews

What clients say

5.00
61 reviews

My first home

Jan 2026

Carmen was outstanding and there every step of the way, very helpful and always sharp and right to the point. I'm very blessed to have someone like him to have had helped me buy my first home. Super nice, super honest.

Justin TurnerSeminole, FL
30 year fixedRefinanceConventional

Response from Boca Banker

Justin, thank you so much for your very kind reply...sincerely stated in every way! It was such a pleasure working with you! You were always so quick to respond to every request for Documentation required which allowed the process to move all the more smoothly. I pray you have many wonderful memories in your new home and wish you the very best in your profession!

Best Experience

Jun 2025

I have bought a lot of homes and it is usually a stressful experience working with lenders. Working with Carmen was different. He was very thorough, always thinking ahead and available anytime I needed him. I felt his knowledge about loan options was...

Angela ShropshireBonita Springs, FL
Self employed Closed on time

Response from Boca Banker

Thank you for your gracious words, Angela...sincerely appreciated and never taken for granted! It was truly a pleasure assisting Sam and you in this matter. And...I've got to say...I do not believe I've Ever had a client who responded so quickly and proficiently to my every request! Thank you, again, for allowing me this opportunity!

First Property Purchase - Highly Recommend

May 2025

I worked with Charles on my first Home purchase. I honestly didn't know what I was doing, I completely went into this without a Realtor, so everything I was doing was on my own. But I was so glad and appreciative of Charles. He walked me through ever...

Sam A.Miami, FL

HIGHLY RECOMMEND!

Feb 2024

Carmen is the best in the game! We worked together while buying my first home and he walked me through every step. He is incredibly knowledgeable and experienced, always available day or night- I highly recommend Carmen and will be contacting him aga...

Giovanna BaffutoLake Worth Beach, FL
FHA LoanFirst-time buyer Closed on time Lower rate

The most comforting and helpful part of this process!

Feb 2024

Buying a house is so intimidating but buying a house in this economy is terrifying! Carmen walked us through the process, step-by-step, and made it almost enjoyable. He was such a key factor in making this work, and helping us find our dream home. We...

Pamela CalderDelray Beach, FL
30 year fixedFHA LoanFirst-time buyer Closed on time Lower rate

Highly Recommend Carmen!

May 2023

Carmen went above and beyond when helping us finance our home. He was available whenever we had a question and worked hard to help the process of financing a home go smoothly. He also explained the home buying process to us in detail so we would bett...

Laura and Jonathan KBoca Raton, FL
30 year fixedConventional LoanFirst-time buyer Closed on time

Amazing

May 2023

Carmen made purchasing my new home a breeze! There were some challenges throughout the process but Carmen made it his priority to resolve everything and make sure nothing would delay my closing. I feel like I've known Carmen for years with how often ...

Jason FichterWest Palm Beach, FL

Expert Knowledge, Sincere Demeanor, Constant Communication

May 2023

As a first-time homebuyer, I cannot recommend Carmen enough– he was thoughtful, thorough and supported me from start to finish. I was referred to Carmen by a good friend and would recommend him to anyone looking to purchase a property. Carmen advocat...

Ian PMiami, FL

The nicest person I've ever dealt with.

Sep 2022

Carmen was both informative, and patient with us as first time buyers. He explained everything, quieted any fears, and made this whole process so much easier than we would have ever imagined.

Jessica StephansDarlington, SC
30 year fixedConventional LoanFirst-time buyer Closed on time

Best Senior Loan Officer Around!

May 2022

Mr. Carmen Mayell was a pleasure to work with from the very start. He has the most wonderful personality and is so thorough - he took great care in making sure everything was handled perfectly. We needed a very quick closing and Carmen made it happen...

Shelby MorencyPalm City, FL
30 year fixedConventional Loan Closed on time Lower rate

Response from Boca Banker

Shelby! Thank you so much for your gracious remarks! It was such a pleasure working with Michael and you...and nothing made me happier than to see your smiling faces in your new home! I pray your new abode will be the location of many wonderful memories--for you and your entire family--in the years ahead! Thank you for allowing me the opportunity to serve you in this important transaction...I never take such for granted.

Exceptional isn't enough to describe Carmen

Mar 2022

I am not sure where to start.. and I am not sure my review would even satisfy me in describing the exceptional job Carmen did not only for my house, but for my parents as well who bought at the same time. Professional, above and beyond, available aro...

Nader AtouiWellington, FL

Response from Boca Banker

Nader! Anyone reading your "over-the-top" review will only be sure I paid you for your remarks! LOL What a great time we had working on you and your mom and dad's purchases simultaneously! I so appreciate the trust you placed in me during the process--words cannot express, sufficiently, my appreciation for such. Again...thank you for your many, kind words--not one is taken for granted and all met with deepest appreciation.

THE BEST! THE BEST! THE BEST!

Mar 2022

Our experience with Carmen was nothing less than professional, top notch, thorough, and excelled beyond our expectations. From the beginning of this process of moving, it was stressful. But Carmen made the loan process easy for us. He was so knowledg...

Ayana HartPort Saint Lucie, FL
30 year fixed Closed on time Lower rate

Response from Boca Banker

Ayana! I cannot thank you enough for your gracious review! I so enjoyed the opportunity of working with Terence and you!! Such a pleasure working with such an incredible couple. Thank YOU for allowing me the opportunity to assist you in this very important matter. I know that you and your family will make many, wonderful memories in your new home!!